Hyvä Slack Channels

We use Slack as a community support channel for all things Hyvä.

Technical Support

Holders of a paid Hyvä product license can submit technical support questions through the technial support form in the Hyvä customer account dashboard.

For the free open source Hyvä Theme the Slack community is the best channel to ask for technical support.

Sensitive Data

Remember that other people can see support requests on Slack, so be sure not to post sensitive data in support requests!
Remove or hide customer information, passwords, credit card numbers, credentials etc before posting.

The following is an overview over the main Slack channels and what they are used for.

Hyvä-Theme

The open source Hyvä-Theme comes with Community Slack support.
The Hyvä Team reads every message and tries to be as helpful as possible, but we have to rely on our community to help each other due to the limited time of a small team.

#general

General questions and discussions that don't fit anywhere else.

#alpine-talk

Discussions and questions about Alpine.js

#a11y

Accessibility related discussions and questions.

#extensions

If you are looking for a Hyvä compatible extension, or have questions about compatibility modules, this is the channel for you.

#hyva-themes

Any question specific to the Hyvä Theme can go here.

#job-listings

If you are looking for paid help, this is where you can post job details.

#luma-checkout

Questions and discussions about Luma Checkout and other Theme-Fallback checkouts.

#magento-commerce

This channel is for talking about Adobe Commerce and B2B in relation to Hyvä.

#magewire

Questions about Magewire (unless they hyvä-checkout related, then see #hyva-checkout)

#pagebuilder

To discuss how to use PaageBuilder with Hyvä, please use this channel.

#performance

Like talking about tuning frontend performance? This is the right channel for you.

#tailwind-talk

Anything Tailwindcss related.

#update-notifications

We announce all product releases here.

Hyvä Commerce

Hyvä Commerce comes with a support subscription.
Every slack member working on a project of a license holder with an active subscription can ask Hyvä Commerce related support questions in #hyva-enterprise.
For best response times please use the technical support form in the customer dashboard.

#hyva-commerce

Support questions related to Hyvä-Commerce.

#hyva-cms

Support questions related to Hyvä-CMS.

Hyvä Checkout

Hyvä Checkout comes with a support subscriptions.
Every slack member working on a project of a license holder with an active subscription can ask checkout related support questions in #hyva-checkout.
For best response times please use the technical support form in the customer dashboard.

#hyva-checkout

Support questions related to Hyvä-Checkout.

#magewire

Questions about Magewire.

Hyvä Enterprise

Hyvä Enterprise comes with a support subscription.
Every slack member working on a project of a license holder with an active subscription can ask Hyvä Enterprise related support questions in #hyva-enterprise.
For best response times please use the technical support form in the customer dashboard.

#hyva-enterprise

Support questions related to Hyvä-Enterprise, Adobe Commerce, B2B and Sensei.